← Back to homeRU

Public Offer for the Provision of VengoTrading Information Services

Version of 30 October 2026

1. Definitions and terms

1.1. For the purposes of this document, the following terms have the following meanings:

Contractor — VENGO GROUP LIMITED, date of registration 06.02.2023, registration number 3229485, address: 7/F, MW Tower, 111 Bonham Strand, Sheung Wan, Hong Kong; provides information services to the User under the Subscription by means of the Bots.

Offer — this document "Public Offer for the Provision of VengoTrading Information Services", published at https://www.vengotrading.com/oferta/en.

Service — the VengoTrading information and analytical service: the website https://www.vengotrading.com and the Bots, the rights holder of which is the Contractor.

Bots — Telegram bots of the Service that automatically send the User notifications about market events (signals). The list of Bots is given in clause 2.3 of the Offer.

Signal — an automatically generated Bot message stating that the crypto derivatives market has met the conditions described by that Bot's rule (for example, a volume spike, open interest growth, a trendline breakout, a chart pattern), usually with a chart.

Subscription — providing the User, under the terms of the Agreement, with the opportunity to receive Signals of one, several or all Bots for a fee for a limited period of time.

Plan — a Subscription option specifying its scope, price and Subscription Period (section 5 of the Offer).

Trial — free access to the Signals of one Bot for 1 (one) day (clause 5.4 of the Offer).

Services — the services specified in clause 2.1 of the Offer provided to the User.

User — a legally capable individual aged 18 or over who has accepted the Offer.

Parties — the Contractor and the User.

Acceptance of the Offer — full and unconditional acceptance of the Offer by the User by performing the actions specified in clause 3.2 of the Offer. Acceptance of the Offer means the conclusion of the Agreement.

Agreement — an agreement for the paid provision of information services by subscription between the User and the Contractor, concluded by accepting the Offer in accordance with the terms of the Offer and Article 429.4 of the Civil Code of the Russian Federation (subscription agreement).

Personal account — the Bot menu (the /start and /settings commands) where the User can see their Subscription and its end date, Plans, payment and Signal settings.

2. Subject of the Agreement

2.1. The subject of the Agreement concluded under the terms of the Offer is the provision by the Contractor to the User, under the Subscription, of the opportunity to receive information services for a fee (the "Subscription Price") for a limited period of time (the "Subscription Period").

2.2. Under the Agreement, the Services include:

• sending the User Signals in Telegram generated by automated analysis of charts, volumes, open interest, liquidations and other market data for futures contracts on cryptocurrency pairs on Bybit, Binance and other exchanges;
• the ability to choose, for each Bot, the exchange (Bybit, Binance or both) and the direction of Signals (long, short or both — for Bots that send Signals in both directions).

Signal thresholds and rules are the same for all Users and are set by the Contractor (except for the PUMP&DUMP Bot, where the User sets the threshold and period). The Subscription Price does not depend on the actual number of Signals sent during the Subscription Period.

2.3. List of Bots:

• Volume Spikes — @vengotrading_volume_bot
• Breakout Short 5m — @VengoTrading_proboy_bot
• Breakout Short 1h — @VengoTrading_proboy_short1h_bot
• Breakout Short 4h — @vengotrading_proboy_short4h_bot
• Breakout Long 5m — @VengoTrading_proboy_long_5m_bot
• Breakout Long 15m — @VengoTrading_proboy_long_15m_bot
• Trendline Retest 15m — @VengoTrading_retest_15m_bot
• Parabolic Run 15m — @VengoTrading_oval_15m_bot
• RSI Extremes 5m — @VengoTrading_long_RSI20_bot
• OI Screener — @VengoTrading_OI_bot
• Liquidations — @VengoTrading_liquidations_bot
• Short Setups — @VengoTrading_short_cat_bot
• Chart Patterns 15m — @VengoTrading_cup_15m_bot
• PUMP&DUMP — @VengoTradingBot

The rules of each Bot are described on the Service website and in the Bot itself. The Contractor may change the rules and thresholds of the Bots and add new Bots; changes are published on the Service website.

2.4. Subscription Services are provided only to the User's Telegram account from which the Offer was accepted. Transferring access to third parties is not allowed.

2.5. Signals are for information purposes only and are not individual investment recommendations, an offer to make a transaction or management of the User's funds (see clauses 8.5–8.7 of the Offer). The Contractor does not trade on behalf of the User and has no access to the User's exchange accounts.

3. Terms and procedure for providing the Services

3.1. The text of the Offer contains all essential terms and is the Contractor's proposal to conclude the Agreement with any fully capable individual using Telegram on the terms set out in the Offer. This document is a public offer.

3.2. Procedure for concluding the Agreement (how to buy):

3.2.1. The User reads the Offer, information about the Contractor, the Bots, the Plans, the Subscription Price and the Subscription Period published on the Service website and in the Bots.

3.2.2. The User opens any Bot in Telegram (including via a button on the Service website) and presses "Start". Registration is automatic by Telegram account; no password, phone number or e-mail is requested.

3.2.3. In the Bot menu, the User chooses a Plan (a Bot or the "all bots" bundle) and, if available, enters a promo code.

3.2.4. The Bot issues an invoice with the amount due and a link to the payment page of the payment service. The User pays the invoice in cryptocurrency on the payment page (clause 3.5 of the Offer). Pressing the payment button and paying the Subscription Price constitute Acceptance of the Offer.

3.2.5. Once the payment service confirms the payment, access to Signals is activated automatically, usually within a few minutes; the Bot sends the User a message about activation and the Subscription end date. The User can speed up the check with the "Check payment" button.

3.2.6. To receive Signals, the User must press "Start" in each Bot included in the Subscription and must not block it; in the Bot settings the User chooses the exchange and direction and turns tracking on. Telegram does not allow a Bot to message a User first, so Signals of a Bot in which "Start" has not been pressed or which the User has blocked are not delivered; this is not a failure to provide the Services.

3.3. The Subscription Price is paid in advance for each Subscription Period. The Subscription does not renew automatically and the Contractor makes no automatic charges: to renew, the User pays for the next period in the Bot.

3.4. Renewing an active Subscription adds the Subscription Period to the end date of the current period, not to the payment date.

3.5. Payment is made in cryptocurrency only (USDT and other cryptocurrencies available on the payment page) via the Trybit payment service. The Contractor is the recipient of the payment and is not a payment agent. Payment terms:

• the invoice amount is stated in USDT (US dollars); when paying in another cryptocurrency, the payment service converts the amount at its rate;
• the network (blockchain) fee and the fee of the exchange or wallet from which the transfer is made are paid by the User;
• the invoice is valid for the period shown on the payment page (usually 24 hours); after it expires, a new invoice must be created;
• the User must transfer the exact amount over the network shown on the payment page; funds sent over another network or to another address may be lost, and the Contractor is not responsible for this;
• if less than the invoice amount is received (underpayment), access is not activated until the balance is paid within the invoice validity period; for underpayment issues the User contacts support (clause 9.2);
• if more than the invoice amount is received (overpayment), the Subscription is activated and the difference is not refunded.

The Contractor does not guarantee the absence of errors and failures on the side of the payment service and blockchain networks.

3.6. The User may decide not to renew the Subscription at any time — it is enough not to pay for the next period. Access to Signals ends automatically after the paid period. No later than 1 (one) day before the end of the Subscription Period, the Bot sends the User a reminder, and on the end date — a notice that access has ended. The Contractor may terminate the Subscription in other cases provided for by the Offer and applicable law.

3.7. By taking out a Subscription or a Trial, the User is deemed to have accepted the Offer and the documents it refers to in full, without any reservations or exceptions. If the User does not agree with them, the User must stop using the Service.

3.8. Access to the Subscription is deemed granted to the User for the full Subscription Period from the moment the payment service confirms the payment. The Contractor's obligation to provide access is deemed fulfilled regardless of whether the User used the Bots during the Subscription Period and regardless of the actual number of Signals sent.

3.9. Signals are generated automatically whenever the Bots' rule conditions are met; there may be periods without Signals. A Signal is usually delayed by a few seconds to a minute after the close of the relevant timeframe's candle. The Contractor does not guarantee uninterrupted operation of the Service and is not responsible for delays and failures caused by Telegram, exchanges, data providers, hosting and communication networks. The Contractor may carry out maintenance; Users are notified of long interruptions via the Bots or the Service website.

4. Rights and obligations of the Parties, warranties

4.1. The Contractor undertakes to:

4.1.1. provide the Services to the User under the Subscription properly and within a reasonable time;

4.1.2. inform the User of matters related to the Subscription Services via the Bots or the Service website.

4.2. The User undertakes to:

4.2.1. provide the Contractor with the information necessary for providing the Services;

4.2.2. pay the Subscription Price in accordance with the Offer;

4.2.3. not record or distribute (publish, post on websites, Telegram channels and chats, copy, transfer or resell to third parties), for commercial or non-commercial purposes, Signals and other information received from the Bots, not create information products based on it for profit, and not use this information other than for personal use;

4.2.4. independently assess the economic risks and benefits and the tax, legal and accounting consequences of transactions, and their willingness and ability to accept such risks;

4.2.5. base trading or investment decisions on a range of factors and not solely on Signals.

4.3. The Contractor has the right to:

4.3.1. request additional information from the User necessary for providing the Services;

4.3.2. suspend or terminate the Services if the User breaches their obligations under the Offer;

4.3.3. change the rules, thresholds and list of Bots, the format of Signals and the functionality of the Service without changing the price of an already paid period;

4.3.4. run promotions, issue promo codes and grant additional days of access.

4.4. The User has the right to:

4.4.1. refuse to renew the Subscription at any time (clause 3.6 of the Offer). A paid period cannot be cancelled and the Subscription Price for a period that has already started is not refunded, unless otherwise provided by the law applicable to the Agreement. Refund requests in cases provided for by law are sent to support@vengotrading.com, stating the Telegram account, the payment date and amount; refunds are made in the same cryptocurrency to the address specified by the User, less network fees;

4.4.2. change the exchange and direction of Signals in the Bot settings, and pause and resume tracking.

4.5. The User warrants that they are legally capable and at least 18 years old, as well as of the age required by the laws of their country of residence to enter into the transaction under the Offer, and that using the Service is not prohibited by the laws of their country of residence.

4.6. The User warrants the accuracy of the information provided when taking out the Subscription and bears all risks related to errors or inaccuracies in it.

4.7. The User confirms that they have fully read and unconditionally agree with the Offer and understand its provisions and those of the documents it refers to.

4.8. The User agrees to receive service and informational messages from the Bots (about the Subscription, payments and changes to the Service) and promotional messages about the Contractor's products. The User may opt out of promotional messages by writing to support@vengotrading.com.

5. Plans, Subscription Price and payment terms

5.1. Plans:

• One Bot — 50 USDT for 30 (thirty) calendar days of access to the Signals of the chosen Bot;
• "All bots" bundle — 400 USDT for 30 (thirty) calendar days of access to the Signals of all Bots listed in clause 2.3 of the Offer, including PUMP&DUMP.

The User may subscribe to several Bots; in this case the Subscription Price is the sum of the prices of each Bot. The Subscription Period starts when the payment is confirmed (on renewal — from the end date of the current period, clause 3.4).

5.2. The current Subscription Price is shown on the Service website and in the Bot and includes the Contractor's fee and all of the Contractor's expenses related to providing the Services, except for the fees specified in clause 3.5 of the Offer.

5.3. Promo codes and promotions. The Contractor may issue discount promo codes; the discount applies to the invoice issued after the promo code is entered and does not apply to previously paid periods. Promotion terms are published in the Bots or on the Service website. Bonus days under promotions do not apply to persons who terminate their Subscription early.

5.4. Trial. Each User may once receive free access to the Signals of each Bot for 1 (one) day using the "Free trial" button in the Bot. A repeat Trial for the same Bot and the same Telegram account is not provided; no Trial is provided for the "all bots" bundle. When the Trial ends, access stops automatically and nothing is charged.

5.5. The Contractor may change the Subscription Price unilaterally. The new price applies to invoices issued after it is published on the Service website or in the Bot; the price of an already paid Subscription Period does not change.

6. Personal data

6.1. To provide the Services, the Contractor processes the following User data: Telegram ID and username, interface language, Subscription and Trial details, Signal settings, payment details (invoice number, amount, status, promo code entered). The Contractor does not receive or store the User's crypto wallet keys or passwords.

6.2. The User consents to the Contractor processing this personal data for the term of the Agreement and, after it ends, for the period necessary for payment accounting and dispute resolution.

6.3. Processing of personal data includes recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer to third parties to the extent necessary for providing the Services (the payment service, the hosting provider), depersonalization, blocking, deletion and destruction.

6.4. Data is processed to perform the Agreement, account for payments, send service and informational messages, improve the Service, and detect and prevent fraudulent and illegal actions against the Service and the information published in it as an object of the Contractor's intellectual property rights.

6.5. Data is stored on servers used by the Contractor with reasonable protection measures.

6.6. The Service website uses the Yandex.Metrica web analytics service, which collects anonymized visit data (including via cookies). The User can disable cookies in their browser settings.

6.7. The User may withdraw consent to the processing of personal data at any time by writing to support@vengotrading.com. Withdrawal of consent means termination of the Services.

7. Term of the Agreement

7.1. The Agreement enters into force upon conclusion and remains valid:

7.1.1. until the Parties fulfil their obligations under the Agreement, or

7.1.2. until the Agreement is terminated as set out in clause 7.3 of the Offer.

7.2. The Contractor may unilaterally amend the Offer; amendments take effect upon publication of the amended text at the address given in clause 1.1, unless another date is specified in the amended text. Amendments do not affect the price or duration of an already paid Subscription Period.

7.3. The Agreement may be terminated:

7.3.1. by agreement of the Parties at any time;

7.3.2. at the initiative of either Party by notifying the other Party, including electronically (for the User — to support@vengotrading.com, for the Contractor — by a message in the Bot); the termination date is the date the notice is sent.

8. Liability of the Parties

8.1. The Parties are liable for breach of the Agreement as provided by the Agreement and applicable law.

8.2. The Contractor may withdraw from the Agreement unilaterally out of court if the User breaches clauses 2.4, 4.2.3, 4.5–4.7 of the Offer.

8.3. The Parties are released from liability for partial or complete non-performance of obligations under the Agreement if it results from force majeure circumstances that arose after the conclusion of the Agreement, or from extraordinary events that the Parties could neither foresee nor prevent by reasonable measures. Such circumstances include, among others: war, uprising, strike, natural disasters, fire, power failures not caused by the Parties, actions and acts of authorities making performance impossible, blocking and failures of Telegram, exchanges and communication networks, and other events beyond the Parties' control.

8.4. To counter dishonest behaviour of Users, the Contractor may withdraw from the Agreement unilaterally out of court if such behaviour is detected, including infringement of the Contractor's copyright and/or the terms of the Offer.

8.5. The User is warned and understands that:

• Signals and other materials of the Service are informational and analytical in nature, are generated automatically by rules that are the same for everyone, are not individual investment recommendations and are addressed to an unlimited number of persons;
• financial instruments and transactions mentioned in Signals may not suit the User or match their investment profile, financial position, experience, knowledge, goals and attitude to risk;
• determining whether a financial instrument or transaction matches the User's goals, horizon and acceptable risk is the User's task;
• when generating Signals, the Contractor does not take into account the goals, capabilities and financial position of Users;
• trading crypto derivatives, especially with leverage, involves high risk and may result in the loss of all funds invested;
• trade results shown on the Service website and in other materials are examples and do not guarantee similar results in the future;
• the Contractor is not liable for the User's possible losses from transactions in financial instruments mentioned in Signals.

8.6. Information contained in Signals cannot be regarded as a public offer, proposal or invitation to buy or sell any financial instruments or to make transactions with them, nor as a guarantee or promise of returns, risk level, costs or break-even.

8.7. Information contained in Signals is not an advertisement of securities or other financial instruments.

8.8. Given the Contractor's possible business relationships with exchanges and companies that may be mentioned in the Service's materials, the Contractor warns of a possible conflict of interest that may affect the objectivity of the information.

8.9. The User acknowledges and agrees that all content of the Service is protected by copyright, trademark and other intellectual property rights. No rights to the content of the Service, including texts, graphics, software and trademarks, are transferred to the User by concluding the Agreement.

8.10. In case of breach of clause 4.2.3 of the Offer, the User shall pay the Contractor, in accordance with Article 1301 of the Civil Code of the Russian Federation, compensation of 10,000 (ten thousand) roubles for each such breach, which does not release the User from other liability provided by law.

8.11. The Contractor's total liability under the Agreement is in any case limited to the amount actually paid by the User for the current Subscription Period.

9. Other terms

9.1. The Agreement, its conclusion and performance are governed by the laws of the Russian Federation. Any matters not covered or not fully covered by the Agreement are governed by the laws of the Russian Federation.

9.2. User requests and claims are accepted at support@vengotrading.com, stating the Telegram account (username or ID) and, for payment matters, the invoice number. Claims are considered within 10 (ten) days of receipt.

9.3. Disputes between the User and the Contractor not resolved by negotiation are subject to court proceedings in accordance with applicable law.

9.4. If one or more provisions of the Agreement are invalid or unenforceable for any reason, this does not affect the validity of the remaining provisions.

9.5. The Offer is made in Russian and English. Both texts have equal force; in case of discrepancy, the Russian text prevails.

10. Contractor details

VENGO GROUP LIMITED
Date of registration: 06.02.2023
Registration number: 3229485
Address: 7/F, MW Tower, 111 Bonham Strand, Sheung Wan, Hong Kong
E-mail: support@vengotrading.com
Website: https://www.vengotrading.com